February 2019
Dear S
Thank you for your loving and attentive care that G received while he was at Chelston. He was happier than at any time in the last year of his life.
Please convey my thanks to the other nurses and carers

Love W.

January 2019
For the last 10 years or so M has been resident Chelston Park nursing home in Wellington, Somerset and she could not have had better care. For most of the time, she has been semi-comatose but the staff patiently feed and talk to her and in the afternoon would put her in a wheelchair and wheel her into the lounge so she could look out over the gardens. All her visitors were offered tea or coffee and biscuits. On our final visit last Wednesday we went into her room to the sound of soft piano music; the nursing sister had put her phone with an app on relaxing piano music on M’s pillow.

March 2018
Dear Jo, Lourdes and all the team at Chelston Gardens.
I just wanted to say massive thank you all for the care you gave my dad, L. Even though he was only with you for a short time I really appreciated how kind and caring everyone is not only to the residents but also their family.

Best wishes to everyone, Z

February 2018
All at Chelston!
Residents families and staff
A big thank you to all of you for welcoming me into the team. I had a fantastic experience here and learnt so much! It is been an incredibly rewarding placement and I am very grateful to them.

Love L xx

January 2018
Dear Jo
I just read of your outstanding rating from CQC. My father was at Cheltson for nearly three years until his death last year in May. As a family were always so happy with the care and kindness you and your staff showed our Dad, and we are so pleased that you have received such well-deserved recognition. Congratulations to you all, and thank you again for all the care you gave to our father.
Best wishes to you all, S

December 2017
To Magda and the Catering Team
Just a quick note to thank you so much for the delicious Christmas lunch yesterday. We couldn’t have been better fed at the Ritz!
The excellent food provided to the Chelsea residents really puts the homeIn the first division!!
Thanks again for all your hard work and very best wishes to 2018.
With love from H, S, P, I and L

September 2017
Dear Cherry wing staff,

Thank you for taking such good care of my mum over the past nine months. It has been very reassuring to my family and I know that care, compassion and sensitivity has been shown during this time to mum.

This, particularly over the last week of her life, was especially comforting. The love and compassion shown by the staff on duty on 15th August was extremely touching. It strengthened me during those final hours.

I won’t forget the carers coming in to say goodbye to mum before they ended their shifts. The hospitality shown to my family and I was very thoughtful.

Thank you once again for your dedication and unrelenting hard work

With best wishes and kindest regards

February 2016
Dear Jo,
I would like to thank you and all the staff of Chelston Park & Gardens for the great care you gave to my Husband during the time he was with you. It was a great comfort to myself & the family to know that he was being looked after by such caring & dedicated people. They are just like friends.
I’m greatly touched by the fact that some came to his funeral at St John’s Church & stayed afterwards.
Our best wishes to you all              ER & family

January 2015
Dear Jo
I was very touched that some of you staff came to the service yesterday to say their farewell to my Husband. It was a wonderful gesture & very much appreciated.
I thought the caring staff generally would be interested to see the order of service which followed at the church in Dulverton.
Many thanks & blessing to you all          yours sincerely   DJ

April 2016
Dear Jo & staff
Thank you so much for the care & attention you gave Mum during her stay at Chelston Gardens. It was sad & difficult to see what was once a very independent & capable lady gradually decline, but you all helped to make her last few weeks as safe & comfortable as possible.
With kind regards & best wishes           J & family

May 2016
Dear Jo & staff
Your kindness is really appreciated
Thank you for all your support over the years mum’s been with you, & especially during the most difficult least few weeks. As a family we really felt supported & cared for
Sincerely V & Family

July 2015
Just wanted to say thank you for the day we had at the lovely day we had at the Donkey Sanctuary yesterday we had not had a day out with Dad for a long time, so that made it very special. The staff were all superb, friendly & dedicated, they managed everything so competently, and it was a joy to be there.  
Thank you so much          B & CS

April 2015
Dear Jo & Staff
We would like to say a very big thankyou to you & the staff. The flowers, food & messages added to our Diamond wedding celebration.
We had no idea, on this day a year ago, that life would change so cruelly for my husband. I admit that there as times when I struggle to accept what is happening to him but my son & I really do appreciate the care he has received
Yours sincerely  SW