Fantastic news in from CQC: Chelston Gardens has achieved outstanding overall in our most recent inspection.
This is rare success indeed. Only 19 homes were rated outstanding in December and we were one of them! In fact, in the Taunton area we are in the top 3%. In a 15 mile radius of TA1 only 7 homes are rated as outstanding overall and there are 251 care providers.
CQC look at 5 areas: Safe, Effective, Caring, Responsive and Well-Led. In our last inspection we achieved an outstanding Caring, but we have added another outstanding this time around. This time in Well-Led. A provider needs to be rated as outstanding in two or more categories – and good in the others – to receive an outstanding across the board.
We are so proud of our staff. Your caring support of the residents was clear to CQC and we are glad that they have validated officially what we know is true of the way we work. We are designing new badges that will mark this achievement and everyone will get one.
You can view the full report on CQC’s website.